Free tool
Free AI review reply generator
Paste a review — good or bad — and get a warm, professional reply in seconds.
Questions, answered
Is this free to use?
Yes — paste a review, get a reply, no sign-up or limit.
Does it work for negative reviews too?
Yes — that's often where it helps most. Tell it the star rating if you know it, and it writes a calm, sincere reply that acknowledges the issue without being defensive.
Will it make up facts about my business?
No — it's told not to invent names, prices or promises that aren't in the review itself. It writes a genuine-sounding reply from what the customer actually said.
Should I just copy-paste the reply as-is?
Read it first and tweak anything that doesn't sound like you — it's a strong starting point, not a final answer. Our guide on handling negative reviews has more on when and how to reply.
Is there a way to stop bad reviews before they're posted?
Yes — Smart Filter asks customers to rate their experience first; happy ones go to your public review page, unhappy ones reach you privately instead, so you can fix it before it ever becomes a public review needing a reply.
Better than replying well — never going public at all
Smart Filter asks customers to rate you first. Happy ones go to your review page; unhappy ones reach you privately, so you can fix it before it's ever a review needing a reply.